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Discover behavioral strategies that drive engagement and recovery—without damaging relationships. Learn how now!

Learn why generic AI solutions fall short—and how specialized behavioral AI drives better engagement and collections.

Discover how data-driven collections powered by AI and behavioural science deliver higher engagement, lower costs, and happier customers.

Reduce charge-offs 20% with Delinquency Archetypes. Smarter engagement, better results.

Exceed the expectations of today’s digital-first consumers by matching the pace of their changing behaviors.

Consumer report on emerging barriers to engaging past-due customer—and how to break them.

New research on shifting consumer expectations, digital fatigue, spending priorities, and bill prioritization.

Watch the collaborative series on evolving collections practices. Explore how behavioural science, combined with AI, deepens understanding of consumer situations and leads to improved collections outcomes.

5x more conversions, 15% lower attrition, 45% lower call costs? See how Symend's behavioral science-driven collections messaging boosts cure rates & personalizes customer experience.

Most past-due billpayers feel overwhelmed by generic outreach. Discover how hyper-personalized payment reminders flip the script—building trust, reducing stress, and motivating repayment action.

Discover 5 actionable debt recovery lessons leaders can’t ignore. Build trust and loyalty through timing, clear communication, flexibility, and personalization.

71% of past-due customers feel overwhelmed by unclear outreach. Learn how empathy and flexible options transform barriers into loyalty and higher recovery rates.