Symend helps top enterprises deliver digital experiences that are hyper-personalized based on the science behind consumer behavior.
*Transparency in Coverage Rules: This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data – www.cigna.com/legal/compliance/machine-readable-files.
We win when we drive growth, deliver value, and achieve results together. We take the initiative and hold ourselves accountable.
We move quickly to deliver work we can all be proud of. We learn from setbacks, celebrate wins, grow with honest feedback, and come back stronger.
We challenge the status quo and adapt when things change. We commit to our decisions and move forward as a team.
Jennifer Chan
Director, Client Advisory
I decided to join Symend because I was ready to take the plunge with a (at the time) start-up which has now grown into a midsize company. In the past year, I have worked with very motivated and talented people, made lifelong friends, onboarded our first financial institution and witnessed Symend’s exciting growth. I have learned a lot from our strong and capable leaders who are grounded, and willing to learn and listen. This company has lots of challenging work for those of us who are willing to roll up our sleeves, and a lot of opportunity for career growth."
Victor Vanorio
Manager, Customer Success
When I joined Symend, I was excited to be part of a Canadian start-up making a positive impact on people’s lives; a place where I could learn, grow, and contribute meaningfully. Since then, my journey has been full of growth and exploration, from Data Analysis to Client Success. One of the most rewarding experiences was transitioning from Project Management into Customer Success, which challenged me in new ways and allowed me to build deep trust with clients and become their go-to expert within Symend. What truly makes Symend special is the people. I'm surrounded by incredibly smart, dedicated teammates who are always willing to share their knowledge and help each other grow."
Brittani Plaisance
Manager, Applied Sciences
I was drawn to Symend because of its innovative use of behavioral science to tackle one of today’s most pressing challenges: consumer financial hardship. Symend’s mission to support people in financial hardship inspired me, especially since it does not rely on one-size-fits-all solutions but instead uses evidence-based, compassionate strategies. I saw Symend as an opportunity to return to the roots of psychology by understanding human behavior and applying that knowledge to make a real-world impact. It has been incredibly fulfilling to put behavioral science into practice in such a meaningful way, working alongside a team that shares this passion."
Chris Klementis
Manager, Engineering
Symend offers a uniquely stimulating environment where technical challenges, strategic pivots, and rapid growth converge. Navigating shifting priorities while delivering impactful features keeps the work dynamic and engaging. As Symend has matured from a startup to a mid-sized company, I’ve seen both the growing pains and the rewarding milestones firsthand. Surrounded by exceptionally talented and driven colleagues, I’ve had countless opportunities for career development. It’s a fast-moving, ambitious workplace — and the ideal setting for anyone who thrives on innovation and impact."
Jasmine Kassam
Manager, Strategic Programs
What drew me to Symend was the belief that technology should be used to empower people and address real challenges with compassion. It’s rare to find a company that leads in innovation while staying grounded in a strong sense of purpose. I’m proud to be part of a team that delivers value beyond business outcomes and with a deep understanding of human needs. What keeps me engaged is seeing the difference our work makes - our clients and their customers benefit in real, tangible ways. No two days are the same at Symend, and the dynamic pace keeps me learning, growing, and motivated."
