Symend’s debt recovery software is designed to drive real results in the auto finance industry—achieving what traditional collections methods often struggle to deliver. By combining behavioral science with AI, we go beyond basic payment reminders and collections messages. Instead, we engage past-due customers throughout the delinquency cycle and guide them toward proactive financial decisions.
Boost critical metrics—including recovery rates, liquidation rates, roll rates, and time to cure—to maximize collections effectiveness.
Lower the expenses associated with collections by streamlining processes and focusing resources on high-priority cases.
Minimize the rate of charge-offs to preserve customer lifetime value (LTV) while improving overall financial outcomes.
Our AI debt collection software transforms debt recovery from a transactional process into a meaningful engagement experience. Rather than relying solely on reminders, we use AI to assess each customer’s unique situation and needs—and create personalized outreach campaigns that catalyze action on past-due balances. Our approach helps you connect with customers on a deeper level, which encourages positive action and builds trust.
Cure customers effectively: Behavioral science-backed messages reach past-due customers at the right time with the right psychological motivators, prompting positive responses.
Reduce roll rates: Our predictive insights enable you to proactively anticipate customers’ needs and minimize the impact of delinquencies before they escalate.
Build lasting customer relationships: Our supportive, personalized approach enhances loyalty, which makes it easier to retain customers over time.
Curious to see how Symend delivers measurable impact? Our case study reveals the real-world outcomes one auto lender achieved with our AI-powered debt recovery solution, including improved cure rates, reduced OpEx, and enhanced customer satisfaction:
Built to maximize efficiency and reduce costs, Symend helps you achieve higher cure rates while lowering operational expenses. Through automated outreach campaigns and self-service options, we empower past-due customers to address their delinquencies on their own. This reduces the need for costly call center interventions, streamlines the collections process—and creates a sustainable, scalable solution.
By turning delinquency into an opportunity for connection, Symend Cure helps you engage customers, reduce risk, and improve overall outcomes.