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News
Latest from Symend
Get the latest news on AI and behavioral science in collections.
Press Releases
Announcing SymendConverse: Conversational AI for Collections, Built on Behavioral Science
July 7, 2026
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Announcing SymendPrevent: Embedded Bill Payment Protection That Reduces Churn and Generates Revenue
April 28, 2026
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Symend appoints Tracy Huitika as VP of Engineering to lead innovation, scale growth, and drive team leadership
July 17, 2025
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Symend appoints Joe Daee as VP of Sales to scale global enterprise footprint
April 8, 2025
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Symend ranked in the Deloitte Technology Fast 50 for the second consecutive year
November 8, 2023
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Symend 2023 consumer report reveals late billpayers need more empathy from service providers in times of financial uncertainty
September 28, 2023
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Symend's CFO, Aly Khan Musani, among winners of the Globe and Mail's 2023 Best Executive Awards
April 19, 2023
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Former T-Mobile CFO joins Symend board of directors
April 12, 2023
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Cambridge Management Consulting and Symend partner to drive customer retention
January 11, 2023
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Symend infuses over $40M in growth capital to transform customer engagement with behavioral science
November 17, 2022
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Symend announced as one of Deloitte's Technology Fast 50 program winners for 2022
November 16, 2022
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Symend report shows financial uncertainty is putting company-customer relationships at risk
October 20, 2022
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Symend's Tiffany Kaminsky trailblazes new Chief Impact Officer role
July 12, 2022
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Symend and Flexpay partner to deliver enhanced payment recovery options
May 12, 2022
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Symend co-founders selected as first Canadian entrepreneurs to join Endeavor's global network
February 28, 2022
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Symend appoints former CEO of OpenMarket Jonathan Morgan as Chief Growth Officer
January 13, 2022
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Symend's recent research shows how consumer repayment and engagement behavior is changing post-covid
September 13, 2021
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Microsoft Canada recognizes Symend as winner of the 2021 ISV Impact Award
July 15, 2021
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Symend to accelerate global expansion by bringing total funding to over US$100 million following US$43 million Series B extension
February 9, 2021
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Symend appoints Matt Lahood as SVP, Science and Analytics Services after 20 years at FICO
February 4, 2021
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Symend appoints Corey Scobie as Chief Technology Officer following Chef acquisition
January 12, 2021
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Symend joins the Microsoft for Startups program
December 17, 2020
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Symend chooses Microsoft Azure to scientifically engage and retain at-risk customers
November 19, 2020
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Symend adds former Conga and DocuSign CEO Matthew J. Schiltz to board of directors
November 17, 2020
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Symend receives two Start Alberta Tech Awards
November 17, 2020
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From founding Symend to Top 40 Under 40
October 29, 2020
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Symend appoints PehKeong Teh as Chief Product Officer
October 29, 2020
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Symend survey finds more than half of Americans feel they've been tricked by unsympathetic bill collectors
September 23, 2020
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Symend appoints Vivian Farris as Chief People Officer
September 17, 2020
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Symend survey reveals 28% of Americans late on bills due to coronavirus
June 30, 2020
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Symend closes $52 million USD round to deliver on its mission to digitally transform the engagement experience for financially at-risk customers
May 7, 2020
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In the News
LinkedIn
LinkedIn Top Startups 2020: The 10 Canadian companies on the rise
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YYC Calgary Business
Calgary-based tech company Symend gets $52 million USD investment to grow
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The Globe and Mail
Calgary's Symend raises $52-million for AI software that uses emoticons, friendly approach to chase late bill payers
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The Globe and Mail
Calgary startup Symend raises US$43-million, hires hundreds, bringing hopes of tech revival to depressed oil patch
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TechCrunch
Symend nabs $43M for a technology to help customers avoid defaulting on bills
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TechCrunch
Symend raises $52M to help mediate when customers are at risk of defaulting on payments
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VentureBeat
Symend raises $43 million more for AI that helps customers resolve past-due bills
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VentureBeat
Symend raises $52 million to remediate consumer debt with data science
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Business Insider
We got an exclusive look at the pitch deck Canadian AI startup Symend used to raise $52 million
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BetaKit
With $73 million CAD, Symend closes one of the largest Series B rounds in recent Alberta history
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BetaKit
11 Canadian Tech Companies to Watch in 2021
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Calgary Herald
Varcoe: Symend growth shows tech sector gaining traction in Calgary
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