We are committed to delivering the highest level of security, reliability, privacy and compliance. We are dedicated to ensuring our products, infrastructure and operations are always secure.
At Symend, we have a holistic approach to security. We adhere to industry standard frameworks like NIST and ISO27001 and apply standard IAM concepts like RBAC and least privilege. Our goal is a dynamic program that is risk-free and intel-driven.
Our security team was built based on industry best practices and aligned to a standardized controls framework. If an incident occurs, we resolve the issue quickly using our security incident response practices and keep you informed with regular status updates.
We perform comprehensive security testing, including threat-modeling, automated scanning and third-party audits. In addition, we train all our developers in best-in-class security measures like OWASP and security coding hygiene, and perform regular internal code testing and reviews.
We maintain high levels of availability and quality in our product through sound engineering and validation. We carry out quarterly business impact and risk auditing, with annual disaster recovery and business contingency plan testing exercises.
Symend’s security controls are continuously monitored and optimized. We prevent threats and vulnerabilities through our security programs.
World-class encryption while in transit and at rest, with frequent encrypted backups, ensures data security. Safety is ensured by strictly separating dataflows into our multi-tenant environments. Our outreaches and messaging feature end-to-end encryption.
We embed security testing throughout our development pipelines. We employ a Software Development Life Cycle (SDLC) that includes static, dynamic and software composition analysis checks. We also hold quarterly penetration tests and prioritize vulnerability remediation.
Our cloud infrastructure is managed by trusted cloud service providers and leverages best-of-breed with Microsoft Azure and Amazon Web Services (AWS). In addition, we utilize state-of-the-art monitoring and alerting tools and leverage continuous cloud security auditing tools.
We are cloud-native and use the best identity and authentication partners to ensure effective access control. Auth0 provides identity provisioning, while access management is maintained with Microsoft Azure.
Data Protection and Privacy are the present and future of security. Our clients include major financial institutions and communications service providers; these organizations demand that data protection and privacy are done right. We are dedicated to meeting compliance and regulatory requirements and delivering security you can trust. Symend does not sell consumer data, and never will.
To request additional information or documentation on our compliance and attestations, contact our sales team.