Invite only event

Collected Innovation

Behavioural Science to Enhance Collections Outcomes

Date: Apr 02, 2025

Time: 15:00 – 18:00 BST

The Studio Manchester, 51 Lever Street, Manchester M1 1FN

Join ROStrategy and Symend for the second installment of a collaborative series on evolving collections practices. Connect with industry leaders to exchange ideas, foster growth, and drive innovation in a rapidly changing business landscape.

In this exclusive gathering we will explore how behavioural science, combined with AI, deepens understanding of consumer situations and leads to improved collections outcomes.

Speakers

Ben Rogers

Head of Digital Collections Strategy at NewDay

Eddie Harrison

UK Head of Collections at Revolut

Chris Warburton

CEO at ROStrategy

Alison Doyle, Phd, PMP

Head of Behavioral Science at Symend

Event Highlights

This must-attend event reveals how behavioural science provides the critical element to enhance best practices in collections, including:

Unlock better recovery rates: A primer on behavioural science and its role in delivering better collections results.
AI pitfalls: Avoiding the traps and leveraging Human Understanding
Ask the expert: A live AMA with Alison Doyle, PhD in Cognitive Psychology, on leveraging behavioural science for impactful strategies.
Insights from the field: Hear best practices from industry leaders on innovating and enhancing collections tactics.

Agenda

15:00 – 16:00: Registration and Networking
16:00 – 17:00: The Behavioral Science Edge in Collections keynote, Panel and Ask Me Anything
17:00 – 18:00: Networking reception

Limited spaces available!

Don’t miss this opportunity hear from industry leading experts while also networking with your peers.

‍RSVP now to secure your place.