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HI + AI: The key to better debt recovery outcomes

January 13, 2025

Combine AI’s data processing power with human insight to build trust, inspire accountability, and drive better…

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How to unleash AI’s full potential in delinquency management

January 13, 2025

Discover how combining AI with behavioral science unlocks the true potential of AI delinquency management. See…

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Customers don’t trust AI—what does that mean for collections?

January 13, 2025

AI tools hold immense potential for debt recovery, but customer mistrust can undermine their effectiveness. Explore…

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The fatal flaw in horizontal AI-driven debt recovery strategies

January 13, 2025

Horizontal AI tools can’t build trust or address customer behavior in high-stakes situations like debt recovery….

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Is ChatGPT sabotaging your collections strategy?

January 13, 2025

Is ChatGPT sabotaging your collections strategy? Learn why horizontal generative AI tools often fall short in…

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The hidden costs of DIY segmentation in collections

January 13, 2025

DIY segmentation with horizontal AI might seem like a quick fix, but it often creates more…

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82% of customers trust this collections approach—are you using it? 

January 9, 2025

Key takeaways:  Supportive collections outreach boosts recovery rates and customer loyalty.  82% of customers prefer positive…

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Advanced strategies for more effective debt recovery II

October 17, 2024

How to counteract mental shortcuts to drive better outcomes in delinquency management In debt recovery, heuristics…

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How to reduce the burden of decision-making in debt repayment

October 10, 2024

Guiding customers to better repayment decisions leads to better cure rates In this blog, we discuss…

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