Highlights
- Senior Vice President of Science & Analytics at Symend
- Vice President, Head of Custom Analytics for North and South America at FICO
- Was instrumental to implementing the first machine learning models on the Symend platform to assess past-due customer sentiment from inbound communications
Strategic approach
“I make it a priority to ensure that each business problem is fully understood from the start, the solution is carefully vetted, and the end result delivers value above and beyond what the client was achieving before. I know what it takes to drive client success, having developed and delivered modeling and optimization solutions globally. I have both the client success stories and the ‘scar tissue’ to prove it.”
Experience
With a career spanning 20 years, Matt LaHood has led analytics and science teams to drive impactful, data-driven solutions for industries worldwide. He combines a results-oriented mindset with deep technical skills in statistical modeling, customer engagement, and risk management. Specializing in predictive modeling, business strategy, and machine learning, his blog contributions offer readers a grounded perspective on using analytics to drive results in debt recovery, shaped by years of hands-on experience and a commitment to delivering real-world value.
Education
Matt holds a Master of Science in Applied Economics from Marquette University and a Bachelor of Science in Economics from Loras College.