Hi, we’re Symend

Symend turns every interaction into an opportunity to foster relationship and brand loyalty, as well as optimizing financial performance. Symend’s Behavioral Engagement Technology™ delivers digital experiences that are hyper-personalized based on the science behind consumer behavior. Our solution achieves better results and builds stronger relationships in half the outreaches.

Our mission

In 2016, Symend was founded on the conviction that debt collection needed a complete transformation. We set out to deliver better outcomes for both companies and their past-due customers. By leveraging applied behavioral science, AI, and personalized communication journeys, we’ve proven that it’s possible to achieve superior results more efficiently—without outdated, aggressive tactics.

Now we’re focused on using our deep human understanding at scale to help companies navigate the overwhelming sea of digital communications. cut through the overwhelming flood of digital communications to build stronger relationships with their customers at every stage of the journey. It turns out, treating people like individual humans isn’t just good for customers—it’s also good for business and profits.

Our team

Co-Founder and Chief Executive Officer
Hanif is a serial entrepreneur who has raised $150M across the 4 companies he has founded and invested in over a dozen startups.
Co-Founder and Chief Impact Officer
Tiffany is a data-driven consumer engagement expert with 15 years of experience in marketing, strategy and social impact.
Chief Financial Officer
Aly is a finance and accounting executive with 20+ years of international operational and leadership experience.
Chief Product Officer
Peh Keong is a product leader with 15+ years of global experience building large scale enterprise cloud technologys and services at Salesforce, Oracle and Microsoft.

Awards and recognition

Join our team