Hi, we’re Symend
Symend turns every interaction into an opportunity to foster relationship and brand loyalty, as well as optimizing financial performance. Symend’s Behavioral Engagement Technology™ delivers digital experiences that are hyper-personalized based on the science behind consumer behavior. Our solution achieves better results and builds stronger relationships in half the outreaches.
Our mission
In 2016, Symend was founded on the conviction that debt collection needed a complete transformation. We set out to deliver better outcomes for both companies and their past-due customers. By leveraging applied behavioral science, AI, and personalized communication journeys, we’ve proven that it’s possible to achieve superior results more efficiently—without outdated, aggressive tactics.
Now we’re focused on using our deep human understanding at scale to help companies navigate the overwhelming sea of digital communications. cut through the overwhelming flood of digital communications to build stronger relationships with their customers at every stage of the journey. It turns out, treating people like individual humans isn’t just good for customers—it’s also good for business and profits.