Modernize your collections for action, efficiency, and growth
Understanding customer behaviors and motivations enables more effective collections strategies and personalized journeys that empower past-due customers to take control of their financial situation. With Symend, you can treat people like people and increase profits.
Improve collections with messages that catalyze action
We employ behavioral science techniques to craft targeted communications journeys that prompt customers to take action on past-due balances.
Reduce OpEx without compromising results
Our digital-first approach cuts costly outbound calls, letting you focus human resources where they’re most effective. By automating communications, we help scale collections efficiently—even as delinquency rates rise.
Maximize revenue beyond recovery
Transform your approach to past-due customers with individualized options that keep customers engaged and paying. By lowering expected credit loss and enhancing risk models, we help you free up capital, expand lending capacity, and unlock new sales opportunities.
