Your guide to unlocking Conscious Engagement
Better understand the science behind changing consumer behavior and prepare for the future of customer engagement.
What are the four “P”s of customer engagement?
April 24, 2024 Industry Insights | Our SolutionMastering the art of customer engagement is a skill that transcends departments.
Read articleBehavioral science: Why it’s critical to understanding how consumers make decisions today
April 8, 2024 Industry Insights | Our SolutionSimply put, behavioral science is the study of decision-making. While it is not yet broadly known as a critical component…
Read articlePreparing for Gmail and Yahoo’s new email requirements: What you need to know
January 17, 2024 Industry Insights | Our SolutionWhat you need to know about Gmail and Yahoo’s sender requirements.
Read articleThe pull to busyness and its impacts on consumer behavior
January 11, 2024 Industry Insights | Our SolutionHow our busy lifestyles are affecting consumer behavior and what service providers can do to help themselves and their customers.
Read articleThe rise of AI in debt collections: What you need to know
December 20, 2023 Industry Insights | Our SolutionWhat you need to know about AI within the debt collections and delinquency use case.
Read articleRecapping the science of Conscious Engagement: Behavioral-based SMS messaging
November 28, 2023 Industry Insights | Our SolutionRecapping the science of Conscious Engagement: Behavioral-based SMS messaging
Read articleWinning the post-holiday retention race
November 21, 2023 Industry InsightsThe post-holiday strategy is more important than before as businesses look to retain the revenue and relationships they invested so…
Read articleSymend Ranked in the Deloitte Technology Fast 50™ for the Second Consecutive Year
November 8, 2023 AnnouncementsSymend, the world’s only Conscious Engagement solution, has been ranked among Canada’s 50 fastest-growing technology companies in the 2023 Deloitte…
Read articleThe evolving role of service providers in 2023: New research
October 17, 2023 Industry InsightsHow can service providers identify customers that may need support, what happens if that support is not received and what…
Read article