Your guide to unlocking the science of engagement™
Better understand the science behind changing consumer behavior and prepare for the future of customer engagement.
Why your risk department is integral to your customer engagement strategy
June 7, 2023 Industry InsightsIf you haven’t yet considered your risk department as a key stakeholder in this journey – think about how you…
Read articleHow service providers can better support their customers
May 30, 2023 Industry InsightsMay is mental health awareness month. Observed in the US since 1949 – this month represents an opportunity to fight…
Read articleThe 5 benefits of digitalizing your bill payments
May 26, 2023 Industry InsightsAs the world becomes increasingly digital, it’s important for businesses to keep up with the latest trends and technologies. One…
Read articleWhy an empathetic approach to collections is needed today
May 16, 2023 Industry InsightsConsumers continue to be impacted in both macro and micro ways by high inflation and interest rate hikes that have…
Read articleA behavioral science approach to utility customer engagement
May 11, 2023 Industry Insights | Our SolutionUtility service providers deliver essential services to customers – services that keep homes warm, lights on and water running. Ensuring…
Read articleEmpathizing with customers: How to overcome scarcity mindset
May 9, 2023 Industry Insights | Our SolutionUtility service providers deliver essential services to customers – services that keep homes warm, lights on and water running. Ensuring…
Read articleCelebrating excellence: Symend’s CFO, Aly Khan Musani, among winners of The Globe and Mail’s 2023 Best Executive Awards
April 19, 2023 Announcements | Press ReleaseAddition of former client demonstrates Symend’s proven value and leadership in telecommunications and financial industries
Read articleFormer T-Mobile CFO Joins Symend Board of Directors
April 12, 2023 Announcements | Press ReleaseAddition of former client demonstrates Symend’s proven value and leadership in telecommunications and financial industries
Read articleCambridge Management Consulting and Symend Partner to Drive Customer Retention
January 11, 2023 Announcements | Press ReleaseLondon, UK – January 11, 2023 – Cambridge Management Consulting (Cambridge MC), one of Europe’s most dynamic and innovative consulting…
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