consumer behavior report

Symend 2023 Consumer Report reveals late billpayers need more empathy from service providers in times of financial uncertainty

September 28, 2023

70% of consumers say poor treatment from a service provider affects their mental health, while 78%…

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Celebrating excellence: Symend’s CFO, Aly Khan Musani, among winners of The Globe and Mail’s 2023 Best Executive Awards

April 19, 2023

Addition of former client demonstrates Symend’s proven value and leadership in telecommunications and financial industries

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Former T-Mobile CFO Joins Symend Board of Directors

April 12, 2023

Addition of former client demonstrates Symend’s proven value and leadership in telecommunications and financial industries

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Cambridge Management Consulting and Symend Partner to Drive Customer Retention

January 11, 2023

London, UK – January 11, 2023 – Cambridge Management Consulting (Cambridge MC), one of Europe’s most…

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Symend infuses over $40M in growth capital to transform customer engagement with behavioral science

November 17, 2022

Amongst rising exhaustion and financial uncertainty, two-thirds of billpayers are cutting ties with service providers, putting…

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Symend announced as one of Deloitte’s Technology Fast 50TM program winners for 2022

November 16, 2022

Symend ranks 7th on Deloitte’s Technology Fast50

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Symend report shows financial uncertainty is putting company-customer relationships at risk

October 20, 2022

Amongst rising exhaustion and financial uncertainty, two-thirds of billpayers are cutting ties with service providers, putting…

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Symend’s Tiffany Kaminsky Trailblazes New Chief Impact Officer Role

July 12, 2022

Symend, announced that Co-Founder, Tiffany Kaminsky, has taken on the role of chief impact officer.

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Symend and FlexPay partner to deliver enhanced payment recovery options

May 12, 2022

Symend announced today a technology partnership with FlexPay, a provider of AI-powered failed payment recovery solutions…

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