Start Date: Immediately

Terms: Permanent FT

Salary: DOE

About Symend

Our mission is to reduce the incidence of debt delinquency while creating a positive experience for everyone involved in the debt collections process.

"SYM" refers to the symmetrical, fair, and transparent approach we take to bridging the gap between creditors and debtors. "MEND" is the result of repairing and restoring the relationship while mending outstanding delinquent debt.

Symend is lead by a passionate FinTech Team and built on the values of respect, knowledge, fairness, and innovation. We believe we can make a profound positive impact on the delinquent debt industry by changing the tools, technology, and tactics used to promote and incentivize debtors to repay outstanding debts.

The Role: Are you up for the challenge?

Are you excited about working in a fast-paced environment, alongside a team responsible for driving the growth of an up-and-coming technology company in Alberta? Do you maintain high-quality in your work, while meeting tight deadlines? Do you write amazing copy and thrive on creating a digital footprint? If you are a passionate marketer with the drive to achieve top results, this is the career for you!

Symend is looking for a dedicated, tenacious, Marketing Coordinator with a proven track record of successful customer engagement. The position is full time with a competitive salary and benefits included.

Duties: How will you contribute to our team?

  • Assist in the development and implementation of omni channel campaigns
  • Analyze and report on campaigns and post-campaign performance based on benchmarked goals and metrics
  • Collaborate with product team in researching and implementing best practices for various internal and external initiatives
  • Support and manage brand identity
    • SEO
    • SEM
    • Email marketing programs
    • Digital marketing
    • PR initiatives
  • Manage content for multiple online channels including websites, social media platforms, and blogs
  • Assist in managing key operational software for sales and marketing team, including CMS, CRM, and project management software
  • Support Sales team by providing appropriate tools, materials, and presentations
  • Develop, implement, and track marketing automation and lead generation processes 
  • Collaborate on and support a broad range of day-to-day activities and company projects
  • Assist in drafting and editing key management, marketing, sales and business development documentation and reports (both internal and external)
  • Monitor industry news and submit reports on emerging trends

Job Requirements

  • Bachelor of Commerce or Bachelor of Science
  • Minimum 2 years of marketing experience
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Powerpoint)
  • Exceptional verbal and written communication skills
  • Valid drivers license

To apply for this position, please e-mail your resume and cover letter to: hr@symend.com with the Subject Line: “Marketing Coordinator”. Apply early as position may be filled prior to deadline.


No phone calls please, only those candidates selected to move forward will be contacted.