Start Date: Immediately

Terms: Permanent FT

Salary: DOE

About Symend

Our mission is to reduce the incidence of debt delinquency while creating a positive experience for everyone involved in the debt collections process.

"SYM" refers to the symmetrical, fair, and transparent approach we take to bridging the gap between creditors and debtors. "MEND" is the result of repairing and restoring the relationship while mending outstanding delinquent debt.

Symend is lead by a passionate FinTech Team and built on the values of respect, knowledge, fairness, and innovation. We believe we can make a profound positive impact on the delinquent debt industry by changing the tools, technology, and tactics used to promote and incentivize debtors to repay outstanding debts.

The Role: Are you up for the challenge?

Are you excited about working in a fast-paced environment, alongside a team responsible for driving the growth of an up-and-coming technology company in Alberta? Are you an academic overachiever with extra-curricular and personal achievements with a demonstrated passion for technology and business? Do you have an entrepreneurial spirit and value the challenge and rewarding potential of a start-up, high growth environment? If so, then this may be the position for you!

Symend is looking for a bright, ambitious, analyst with strong communication, research, written, verbal, and analytical capabilities.

Duties: How will you contribute to our team?

  • Assist in developing, tracking, and reporting on analysis related to sales and business development performance including; initiative ROI and KPIs related to community outreach, business development, sales, and marketing
  • Assist in managing key operational software for sales and business development team, including CRM and project management software
  • Assist managers in the management and distribution of leads and business development opportunities
  • Build business development insights through research and analysis of:
    • Competitors
    • Best business practices
    • Pricing strategy
    • Business processes
    • Target markets
    • Prospective customers
  • Developing proposals / business cases for key initiatives including:
    • Grant applications
    • Market discovery primary and secondary research
    • Strategic partnerships
    • Sales initiatives
  • Assist managers with researching and implementing best practices for various internal and external business development initiatives.
  • Assist in drafting and editing key management, marketing, sales and business development documentation and reports (both internal and external)

Job Requirements

  • Bachelor of Commerce or Bachelor of Science
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Powerpoint)
  • Exceptional verbal and written communication skills
  • Valid drivers license

To apply for this position, please e-mail your resume and cover letter to: hr@symend.comwith the Subject Line: “Business Development Analyst”. Apply early as position may be filled prior to deadline.


No phone calls please, only those candidates selected to move forward will be contacted.