Start Date: Immediately

Terms: Permanent FT

Salary: DOE

Deadline: July 7, 2017

About Symend

"SYM" refers to the symmetrical, fair, and transparent approach we take to bridging the gap between creditors and debtors. "MEND" is the result of repairing and restoring the relationship while mending outstanding delinquent debt.

Symend is lead by a passionate FinTech Team and built on the values of respect, knowledge, fairness, and innovation. We believe we can make a profound positive impact on the delinquent debt industry by changing the tools, technology, and tactics used to promote and incentivize debtors to repay outstanding debts.

The Role: Are you up for the challenge?

Symend is looking to hire an experienced and motivated technologist who possess a unique balance of technical depth and strong interpersonal skills to launch and grow new platform services. Solutions Architects are self–motivated individuals with a proven track record of delivering results in software/technology sales or consulting. We want individuals that demonstrate ability to think strategically about business, create technical definitions around customer objectives in complex situations, develop solution strategies, motivate and mobilize resources, as well as deliver results.

Ideally, you’re someone who can write code with the best of them, but also wants to help guide the broader industry towards a technology you believe in. You have immediate credibility with technologists and developers at all levels, from students to CIOs. You love to share your passion with others and exhibit good judgment in selecting strategic opportunities to do so. You don’t just want to be part of an industry movement; you want to be leading it. If this sounds like you, we’d love to speak with you.

As a Solutions Architect at Symend, you will partner with customers, account managers, business development, engineering, and product teams to craft scalable, flexible and resilient architectures that address customer business problems and accelerate the adoption of our new services. In collaboration with sales, you will drive revenue growth across a broad set of customers. As a trusted customer advocate, the Solutions Architect will help organizations understand best practices around platform integration.

You must have some degree of hands-on development experience (preferably mobile or API development). Your responsibilities will include owning key technical relationships and driving the ultimate success of partner projects. You will be the “face of Symend” with key partners and drive discussions with senior technical leaders/CxO in those organizations. You will also be able to think strategically about business, product, and technical challenges and map the intersection of partner needs and Symend priorities. The ideal candidate will possess excellent customer engagement and communication skills as well as the technical background to fluently interact and provide guidance to software developers and architects.

Key Responsibilities

  • Provides technical consultation to strategic development partners
  • Developing unique, compelling and exciting presentations and demonstrations of new Symend technologies
  • Delivering persuasive, passionate, high impact, high quality presentations to senior decision makers
  • Documents best practices and create development resources that can be used by other developers
  • Build reference architecture, frameworks and toolkits to drive scale of adoption in the ecosystem
  • Manages complex projects with significant bottom-line impact

Basic Qualifications

  • Basic Qualifications
  • 8+ years of mobile, software or digital experience in technical role.
  • 8+ years of experience in the design, coding and implementation of complex software systems
  • Excellent verbal and written communication skills
  • Experience with two or more development languages such as (Java, JavaScript, etc)
  • A technical undergraduate degree in computer science, MIS, engineering or related discipline or equivalent experience

Preferred Qualifications

  • Ability to communicate effectively with both technical and non-technical audiences at the C level
  • Exceptional interpersonal and relationship management skills
  • Demonstrated effectiveness working across multiple business units to achieve results
  • Proven ability to build and maintain executive level relationships.
  • Hands on development experience or full understanding of mobile and service development pipeline and process
  • Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
  • Strong problem-solving skills; the ability to analyze problems and develop actionable and appropriate tactical plans quickly
  • Ability to succeed in a fast-paced, innovative, and rapidly evolving industry and business organization

To apply for this position, please e-mail your resume and cover letter to: hr@symend.com with the Subject Line: “Solutions Architect”. Apply early as position may be filled prior to deadline.


No phone calls please, only those candidates selected to move forward will be contacted.